Contact us

Contact to our support center

Claims

To make a claim

You can notify a claim through our Online Claims Portal by logging in and completing the online claim form.

Alternatively, call Us on +44 (0) 344 809 0202 (free of charge from an O2 phone or charged at the national rate from a landline), email Us at [email protected], or write to Us at: O2 Customer Relations Manager, Telefonica Insurance UK Branch, 120 New Cavendish Street, London, W1W 6XX, United Kingdom, clearly stating Your name, address, phone number and policy number.

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